Terms and Conditions

1. Introduction and Acceptance of Terms

Welcome to Virtualeagues (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, applications, and services (collectively, the “Service”).

By accessing or using Virtualeagues, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not access or use the Service.

These Terms form a legally binding agreement between you (“User,” “you,” or “your”) and Virtualeagues.

2. Modifications to Terms

We may update, modify, or replace these Terms. Every version has an effective date shown at the top of this page, and previous versions stay available so you can see what you agreed to before.

When we make a material change — one that changes your rights or obligations — we publish the new version together with a summary of what changed, and you will be asked to review and accept it before continuing to use your account, on the website and in the VirtuaLeagues apps. Until you accept, you can still read our policies and the Help Center, contact support, report content, block other users, log out, or delete your account. If you do not agree with the new Terms, you must stop using the Service; you can delete your account at any time.

Minor clarifications or corrections that do not change the meaning of these Terms may be posted without asking you to accept again. Using the Service after such a change means you accept it.

3. Description of Services

Virtualeagues provides a digital platform that enables users to:

Create and manage leagues, tournaments, and competitions
Organize teams, rosters, and match schedules
Record, display, and analyze match results and statistics
Participate in competitive environments and community interactions

Virtualeagues acts solely as a platform provider and does not control or guarantee:

Match outcomes
User behavior
Accuracy of submitted data

We reserve the right to modify or discontinue any part of the Service without notice.

4. Eligibility

You must be at least 13 years old to use the Service.

By using the Service, you represent and warrant that:

You meet all eligibility requirements
You are legally capable of entering into binding agreements
You comply with all applicable laws and regulations

Purchases are different: you must be at least 18 years old (or the age of majority where you live, if higher) to buy anything on Virtualeagues, including paid fantasy packs. You confirm your age before your first purchase and whenever the Purchase Terms change, as described in the Purchase Terms. Playing fantasy, earning coins and opening free packs never require a purchase.

5. Account Registration and Security

To access certain features, you must create an account.

You agree to:

Provide accurate and complete registration information
Maintain and update your information
Keep your credentials confidential

You are responsible for all activity under your account. Virtualeagues is not liable for unauthorized access resulting from your failure to safeguard your credentials.

6. User Conduct and Prohibited Activities

You agree not to:

Cheat, exploit, or manipulate matches, results, or statistics
Use bots, scripts, scraping tools, or automation
Interfere with platform security or infrastructure
Harass, abuse, threaten, or impersonate others
Upload unlawful, defamatory, or infringing content
Circumvent restrictions or attempt unauthorized access
Send spam, unsolicited bulk messages, or messages that harass, threaten, or sexually target others, or use messaging to get around a block, hide, or suspension (the full messaging rules are in Section 8)

We may investigate violations and take action including account suspension or legal enforcement.

Zero tolerance for objectionable content and abusive users

There is no tolerance on VirtuaLeagues for objectionable content or abusive users. By creating an account, signing in, or using the Service on the website or in our apps, you agree not to post, upload, send, or share anything that is objectionable, including:

Harassment, bullying, intimidation, or threats against any person
Hate speech, slurs, or attacks on people because of who they are
Sexually explicit content, or sexual harassment of any kind
Graphic violence, or content that encourages self-harm or suicide
Spam, scams, phishing links, or impersonation of another person, club, league, or our staff
Someone else’s personal information shared without their consent
Anything illegal, or that promotes illegal activity

This applies everywhere other people can see what you share: community feed posts and clips, your player profile (name, bio, picture, and links), club pages, Help Center community questions and answers, draft live chat, and messages (on the website and in the apps).

Reporting and blocking. You can report any post, profile, club, community answer, chat line, or message that breaks these rules, and you can block any user. Blocking is immediate and works both ways: you and the person you block no longer see each other’s posts, profiles, community answers, chat lines, or messages, and they can no longer contact you. Every block is also sent to our moderators. You can unblock someone at any time from Settings › Blocked users.

Our review. Our moderators review reports and blocks and act on them within 24 hours: we remove content that breaks these rules and, depending on how serious or repeated the behavior is, warn the user who provided it, suspend their ability to post and send messages, or ban their account. See the Moderation Policy for details.

7. User Content and License

Users may upload or submit content including:

Team names, logos, and branding
Match results and statistics
Profile data and social links
Messages sent through messaging on the website or in the apps (direct messages and team chats)
Community feed posts and clips
Questions and answers in the Help Center community, and draft live-chat messages

You retain ownership of your content. However, you grant Virtualeagues a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, reproduce, modify, display, and distribute your content within the platform.

You represent that you have the necessary rights to submit such content. We reserve the right to remove content at our discretion.

Fantasy player cards. By joining a league on Virtualeagues as a player you agree that your gamertag, the profile image you uploaded, your positions, your match statistics and the rating, rank tier, rarity label and fantasy value our systems derive from them may be displayed as a “player card” in VirtuaLeagues Fantasy — in every fantasy edition, in free and paid packs, on the market and in other managers’ squads. A card is a presentation of public competition data; it gives nobody any right over you or your account, and the tier on it is a rating inside our fantasy system, not a judgement of you (see Player Rankings & Rarity). If you do not want your card shown in fantasy, ask us through the Contact page or at support@virtualeagues.com and we will exclude you from future packs and markets; cards already held by managers keep working until the edition ends.

Messages are encrypted in transit and in storage but not end-to-end encrypted: our systems can technically access their content. They are visible to the people in the conversation, club owners and managers can remove messages in their team chat, and a reported message (with a limited set of nearby messages) may be reviewed by VirtuaLeagues head admins. We do not proactively monitor conversations. See the Privacy Policy for details.

8. Messaging Rules

Messaging (direct messages and team chats, on the website and in the apps) is for talking with other players and your club. You are responsible for everything you send. You must not send messages that contain or promote:

Harassment, bullying, or intimidation of any person
Threats of violence or harm
Hate speech, slurs, or attacks on people because of who they are
Sexual content, or sexual harassment of any kind
Encouraging or glorifying self-harm or suicide
Doxxing — sharing someone’s personal information (address, phone number, real identity, accounts) without their consent
Spam, scams, phishing links, or unsolicited bulk messages
Impersonation of another player, club, league, or of VirtuaLeagues staff
Anything illegal, or that helps someone break the law
Attempts to get around a block, hide, messaging suspension, or ban

Automatic filtering. Every message is checked by an automated filter when you send it. A message that contains a banned word or phrase is blocked and never delivered. The filter is automatic: no person reads your messages to run it, and repeated blocked attempts pause your ability to send for a short time.

Reports and review. Anyone in a conversation can report a message. A reported message, together with a limited set of nearby messages that the reporter could see, may be reviewed by VirtuaLeagues head admins. We do not otherwise monitor or read conversations. The details, including how every review is logged, are in the Privacy Policy and the Moderation Policy.

Enforcement. If a message breaks these rules we may remove it, warn you, suspend your ability to send messages (for 24 hours, 7 days, 30 days, or permanently), or ban your account, depending on how serious or repeated the behavior is. You can appeal a messaging decision as described in Section 19.

9. Competitions, Leagues, and Platform Role

Virtualeagues provides tools for users to organize competitions.

You acknowledge:

League administrators and managers are solely responsible for competition structure and enforcement
Virtualeagues does not guarantee fairness or integrity of competitions
We are not responsible for disputes, disagreements, or outcomes

10. Virtual Items, Coins, Packs and Purchases

VirtuaLeagues Fantasy uses virtual items: fantasy coins, player cards, packs, equipment and similar digital content (“Virtual Items”). Fantasy is free to play: coins are earned by playing, free packs are earned or given by the league, and everything a paid pack can contain can also be obtained with coins. Some editions may additionally offer paid packs, sold on the website only under the Purchase Terms, which form part of these Terms.

You acknowledge and agree that:

Virtual Items are licensed, not sold: we grant you a limited, personal, revocable, non-exclusive and non-transferable licence to use them inside VirtuaLeagues Fantasy. You do not own them and acquire no property right or other interest in them
Virtual Items have no cash value and are not currency, property, a prize or an investment. They cannot be exchanged for money or anything of value outside the Service
Virtual Items may not be transferred, sold, traded, gifted or redeemed outside the fantasy game itself, and no “cash-out” exists. Trades the game offers between managers (the market, offers, copies) happen with coins only and stay inside the edition
An edition that sells paid packs never offers prizes of any kind; an edition with a prize pool never sells paid packs. Prizes, where a league offers them, are arranged and paid by the league itself, not by Virtualeagues
Items and coins belong to one fantasy edition. When the edition ends, is reset or is deleted by its league, its Virtual Items end with it; unopened paid packs are then refunded as the Purchase Terms describe
When your account is closed, suspended or terminated under Section 19, or you leave a fantasy, the Virtual Items held by that account or team are forfeited without compensation, except as the Purchase Terms provide for unopened paid packs
We may change, rebalance, limit, suspend or withdraw Virtual Items, pack contents, odds, prices and availability at any time; a change never entitles you to compensation, except as the Purchase Terms or applicable law require
Refunds, chargebacks, the monthly spending cap, the weekly limits and the automatic refund when a paid pack cannot be opened because no card is left to seat are governed exclusively by the Purchase Terms

The rank tiers and rarity labels that describe a card are ratings produced by our rankings system; they change as players play and are not a guarantee of future performance or of a card’s value in the game. How a fantasy edition works is explained on the public Fantasy Rules page and on each edition’s own Rules screen.

11. Data Accuracy and Platform Limitations

We do not guarantee:

Accuracy of statistics or match data
Timeliness of updates
Reliability of user-generated content

Users are responsible for verifying any data they rely upon.

12. Advertising and Google AdSense

Virtualeagues may display advertisements through third-party services including Google AdSense.

By using the Service, you acknowledge:

Ads may be displayed in various locations within the platform
Third-party vendors, including Google, use cookies to serve ads based on user behavior
Personalized advertising may be enabled through tracking technologies

Users may opt out of personalized ads via https://www.google.com/settings/ads.

We are not responsible for third-party advertisements or their content.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain sessions and authentication
Improve platform performance
Analyze user behavior
Deliver advertisements

Third-party services may also place cookies on your device. You may disable cookies through browser settings, though functionality may be impacted. See our Privacy & Cookie Policy for more details.

14. Third-Party Services and Links

The Service may include links to third-party websites or integrations. We are not responsible for third-party content or policies, or any damages arising from third-party services. Your use of third-party services is at your own risk.

15. Intellectual Property Rights

All platform content, including design, branding, code, and functionality, is owned by Virtualeagues or its licensors.

You may not:

Copy, distribute, or reproduce content
Reverse engineer or exploit the Service
Use trademarks without authorization

16. Disclaimers

The Service is provided “as is” and “as available.”

We disclaim all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement

We do not guarantee uninterrupted or error-free operation.

17. Limitation of Liability

To the fullest extent permitted by Arizona law, Virtualeagues shall not be liable for:

Indirect, incidental, or consequential damages
Loss of data, revenue, or profits
User disputes or misconduct

Total liability shall not exceed any fees paid (if any).

18. Indemnification

You agree to indemnify and hold harmless Virtualeagues from any claims arising out of:

Your use of the Service
Violation of these Terms
Infringement of third-party rights

19. Termination and Suspension

We may suspend or terminate your account at any time, with or without notice, for:

Violations of these Terms
Harmful or abusive conduct
Legal or regulatory reasons

Closing, suspending or terminating an account ends its licence to the Virtual Items it holds (Section 10): fantasy coins, cards, packs and equipment are forfeited and are not refunded, except where the Purchase Terms or applicable law say otherwise.

When content you shared breaks the rules in Section 6 we may remove it, warn you, or suspend your ability to post and send messages anywhere on VirtuaLeagues (for 24 hours, 7 days, 30 days, or until we lift it), and serious or repeated violations lead to a permanent ban.

We may also suspend only your ability to send messages (for 24 hours, 7 days, 30 days, or permanently) while the rest of your account stays active. A messaging suspension never shortens an existing one. You can still read your conversations and report messages while suspended.

If you believe a messaging warning, suspension, or removal was a mistake, you can appeal by opening a support ticket from the Help Center or through the Contact page. Appeals are reviewed by a human administrator.

20. Privacy

Your use of the Service is also governed by our Privacy Policy. We collect limited data including email and optional social links.

21. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

22. Dispute Resolution and Arbitration

Any disputes shall first be resolved informally. If unresolved, disputes shall be resolved through binding arbitration in Arizona, except where prohibited by law.

You waive the right to participate in class actions.

23. Force Majeure

We are not liable for failures due to events beyond our control, including:

Natural disasters
Internet outages
Cyberattacks
Government actions

24. Severability

If any provision is found invalid, the remainder shall remain enforceable.

25. Assignment

We may assign or transfer our rights under these Terms without restriction. You may not assign your rights without consent.

26. Entire Agreement

These Terms constitute the entire agreement between you and Virtualeagues.

27. Contact Information

Virtualeagues

Arizona, United States

Email: support@virtualeagues.com

Related policies: