Community Feed Moderation Policy

1. What Is Not Allowed

The community feed exists for one purpose: connecting players and clubs and sharing gameplay clips. We have zero tolerance for objectionable content or abusive behavior. The following are removed and may lead to a permanent ban:

• Harassment, bullying, threats, or hate speech directed at any person or group.
• Sexually explicit or graphically violent content.
• Spam, scams, phishing links, or repeated duplicate posting.
• Impersonation of another player, club, league, or of VirtuaLeagues staff.
• Content that shares someone’s private information without their consent.
• Anything illegal or that promotes illegal activity.

2. Every Post Is Reviewed Before It Goes Public

The feed is pre-moderated: every post and clip starts in a pending state and is only visible to its author until a moderator approves it. Nothing appears publicly without review. Declined posts show the author the reason for the decision.

3. Reporting Content and Hiding Users

Signed-in users have two controls on every post that is not their own, available from the “⋯” menu on the post (and inside the clips viewer):

• Report post— choose a reason (spam, harassment, inappropriate content, impersonation, or something else) and optionally add details. One report per user per post counts.
• Hide posts from a user— immediately removes that user’s feed posts from your feed. This is feed-scoped: their public profile, teams, match records, and statistics stay visible everywhere else. You can undo a hide at any time in Settings → Hidden users.

When a post receives reports from 3 different users, it is automatically pulled from the public feed and returned to the moderation queue pending a fresh human review — reporters do not have to wait for us to see it first.

4. Our Review Commitment

Moderators review reported content and act on it — removing the content and, where warranted, ejecting the user who provided it — within 24 hours of the report.

5. Consequences for Abusive Users

Depending on severity and repetition, moderators may:

1. Decline or remove the post (with the reason shown to the author).
2. Restrict the account’s ability to post to the feed.
3. Permanently ban the account from the platform.

6. How to Appeal

If your post was declined or removed and you believe that was a mistake:

• The decline reason is shown on the post under Feed → My Posts.
• To appeal, reach us through the Contact page, including the post and why you believe the decision was wrong.
• Appeals are reviewed by a human administrator. If the appeal succeeds, the post is restored.