Privacy & Cookie Policy

1. Information We Collect

The information we collect depends on how you use the Service.

A. Information You Provide Directly

We collect information you provide when you:

• Create an account
• Participate in leagues or competitions
• Make purchases
• Contact support

This may include:

• Email address
• Username or display name
• Social media links (optional)
• User-generated content such as team names, logos, match results, and statistics

B. Payment Information (Stripe)

When you purchase premium features, payments are processed through third-party providers such as Stripe. We do not store your full payment details. Payment providers may collect:

• Name
• Billing details
• Payment method information

This data is processed according to Stripe’s privacy policy.

C. Information Collected Automatically

When you use the Service, we may automatically collect:

• IP address
• Device type and identifiers
• Browser type and settings
• Pages visited and interactions
• Date and time of access
• Referring URLs

When you log in or register, we record the IP address and browser/device information associated with that account, stored in a hashed (pseudonymized) form. We use this solely to detect and prevent fraud, abuse, ban evasion, and unauthorized access. These login records are automatically deleted after 90 days.

D. Information from Third Parties

We may receive information from third-party services when you:

• Link social accounts
• Interact with third-party integrations
• Engage with ads or analytics services

2. How We Use Your Information

We use your information to operate, improve, and secure the Service. This includes:

• Creating and managing accounts
• Providing platform functionality (leagues, stats, competitions)
• Displaying user-generated content (teams, stats, leaderboards)
• Processing purchases and premium features
• Communicating updates and support responses
• Detecting fraud, abuse, or unauthorized activity
• Improving performance and user experience
• Serving and measuring advertisements

We may also use aggregated or anonymized data for analytics and business purposes.

3. Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to deliver and improve the Service. Cookies are small text files stored on your device.

We use cookies to:

• Keep you logged in
• Remember preferences
• Analyze traffic and usage
• Deliver advertisements

We may also use:

• Tracking pixels
• Web beacons
• Local storage technologies

These technologies help us understand how users interact with the platform.

4. Analytics Technologies

We use internal and third-party analytics tools to understand usage patterns and improve the Service. These tools may collect:

• Device and system information
• User interactions and engagement
• Performance data

Analytics providers may combine this information with data collected across other platforms.

5. Advertising Technologies (Including Google AdSense)

We may use advertising services such as Google AdSense and other third-party networks. These technologies may:

• Use cookies and identifiers
• Track your activity across websites
• Deliver personalized or non-personalized ads
• Measure ad performance

Information collected may include:

• IP address
• Device identifiers
• Browsing activity
• Ad interactions

Note: Opting out does not remove ads, but may make them less relevant.

6. How We Share Information

We do not sell your personal data.

We may share information with:

A. Service Providers

Vendors who help operate the platform (hosting, analytics, payments, infrastructure).

B. Payment Processors

Stripe or similar providers for handling transactions.

C. Advertising Partners

Third-party advertising networks for ad delivery and performance tracking.

D. Legal Requirements

When required to comply with law, legal processes, or government requests.

E. Protection of Rights

To enforce our terms, prevent fraud, or protect users and the platform.

F. Business Transfers

In connection with mergers, acquisitions, or asset sales.

7. Data Retention

We retain information:

• As long as your account is active
• As necessary to provide the Service
• To comply with legal obligations
• To resolve disputes and enforce agreements
• Account login IP records (stored hashed) are retained for up to 90 days for fraud and abuse prevention, then automatically purged

We may anonymize or delete data when it is no longer required.

8. Data Security

We implement technical and organizational measures to protect your information. However, no system is completely secure. You use the Service at your own risk.

9. User Content and Public Information

Certain information you provide may be visible to others, including:

• Team names and branding
• Match results and statistics
• Leaderboards and rankings

You should be aware that publicly shared content may be viewed and used by others.

10. Your Choices and Controls

You may:

• Update your account information
• Remove optional profile data
• Control cookies through your browser
• Opt out of personalized advertising

You may request:

• Access to your data
• Deletion of your account

Contact: support@virtualeagues.com

11. Children

The Service is not intended for users under 13. We do not knowingly collect data from children under 13. If identified, such data will be removed.

12. International Use

By using the Service, you understand that your data may be processed in the United States and other locations where we or our service providers operate.

13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Continued use of the Service means you accept the updated policy.

15. Contact

For questions or requests regarding this policy:

Email: support@virtualeagues.com