Account Deletion

1. How to Delete Your Account

You can request account closure directly from your account settings:

1. Log in to your Virtualeagues account and return to this page (also reachable from Settings → Delete account).
2. Review the roles you still hold — team ownership, co-manager seats, admin roles. Each one has its own step down, transfer, or disband button right in the flow, so nothing requires contacting anyone.
3. Confirm by typing DELETE (case-sensitive) and accepting the final prompt. You are then signed out of every device and a confirmation email is sent with the scheduled date.
4. Deletion completes after a 14-day grace period. Signing back in before then takes you to a page with a single Cancel deletion button.

2. What Is Permanently Removed

When your account is closed, the following personal data is permanently removed:

• Your email address, display name, gamertags, profile picture, optional social media links, and Discord connection.
• Your account login credentials and push-notification device tokens — the account can no longer be signed into or notified.
• Your personal preferences, saved favorites, notifications, login security logs, connected-app authorizations, and support conversations.
• Content you created that isn’t a competitive record — feed posts and clips (posts under moderation review are kept for moderation history), recruitment ads, and unreviewed applications.
• Messages you sent on the website (direct messages and team chats), your conversation memberships, and your messaging notifications — except messages that are part of an open or recent report (see below).

3. What Is Retained (and Why)

Your match statistics — match records, rosters, standings, Team of the Week selections, and achievements — are retained anonymously under the name “Deleted Player”as part of the league’s competitive records and historical integrity.

These records are anonymized from your personal identity but kept so that league and season history remains accurate for the other competitors who took part. This data is not personal contact information and does not identify you outside of the competitive record.

Reported messages:a website message that is part of an open report, or of a report closed less than 1 year ago, is kept (hidden from everyone) until that report expires, so the report can still be reviewed; its text is then removed, leaving only a content-free record. Reports you filed are kept without your name (they show “Deleted Player”). Messages other people sent you stay in their copy of the conversation. See the Privacy Policy.

Legal acceptance records: the record of which version of the Terms of Service and Privacy Policy you accepted, and when, is kept as a compliance record. After deletion it is linked only to the anonymized account, not to your name or email.

4. Before You Can Close Your Account

To keep leagues and teams running for everyone else, any team you own and any admin role you hold must be handed over or stepped down from first. You are never blocked on anyone else: the deletion flow on this page lists each role you still hold with its own step down, transfer ownership, or disband action, and the list shrinks as you resolve them. Stripe subscriptions are cancelled automatically when deletion completes; Google Play subscriptions must be cancelled in Google Play.

One operational exception: the platform’s only remaining head administrator must promote a successor before deleting their account, so the platform is never left without an operator.

5. Timeline & Retention

• Closure requests complete 14 days after the request (the grace period).
• Login IP logs follow the standard 90-day retention described in our Privacy Policy.
• After processing, the account is anonymized and cannot be recovered.

6. Contact

If you have questions about account deletion:

Email: support@virtualeagues.com